Contact Us

Questions about an item, order, delivery, or return are welcome. Use the method that suits you best; we read every message and respond in the order received.

Customer service details

Email LarryRyan85240@outlook.com for order changes, returns, product questions, and privacy inquiries. Include your order number when writing about an existing purchase.

Call +1 931-435-6880 if you prefer to speak with someone, and leave a clear message if prompted. Our website, https://sfweike.com, carries product information and all policy pages.

Business and return address

Sfweike
296 Rivers Ridge Cir
Newport News, VA 23608
United States

This is our business address and the return address to use when we ask you to send an item back. Contact us before shipping a return so we can confirm the process and postage.

What to include in your message

For an order question, send the order number, checkout email, item name, and what you need. For delivery questions, include the shipping address and any tracking information you have.

For a return or damage report, include the order number, item, reason, and clear photos of the item and packaging. Do not email payment card numbers or passwords; we will request anything else we need.